Last Updated: June 26, 2026
1. Introduction and Acceptance
These Terms of Service (the "Terms") govern your access to and use of the ChatMate mobile application and related services, features, and content (collectively, the "Service" or "Services"), provided by Silver Ring Intelligence Limited ("we," "us," "our," or "the Company"). By downloading, installing, accessing, or using the Service, you ("you" or "user") acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not use the Service.
We reserve the right to update or modify these Terms from time to time. When we make material changes, we will notify you through the App, via email, or by other appropriate means. Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the revised Terms. The "Last Updated" date at the top of these Terms will indicate when the most recent changes were made.
The Service is intended for users who are at least 18 years of age. By using the Service, you represent and warrant that you are 18 or older. If you are under 18, please do not use the Service.
2. Our Services
2.1 Service Description
ChatMate provides a social platform that enables users to connect, communicate, and interact with others through features such as messaging, video chat, etc. Our goal is to offer a safe, engaging, and user-friendly experience for building meaningful connections.
2.2 Service Availability
The Service is available for download through authorized app stores, including but not limited to the Google Play Store. We develop different versions for various devices and operating systems. Please ensure you download the official version from authorized sources to avoid security risks.
2.3 Updates to the Service
We may update, modify, or enhance the Service from time to time to improve performance, add new features, address security issues, or comply with legal requirements. We may release updates automatically or notify you when updates are available. If you choose not to install updates, certain features may be limited or may not function properly.
2.4 Limited License
We grant you a personal, revocable, non-transferable, and non-exclusive license to use the Service for your personal, non-commercial purposes. All rights not expressly granted in these Terms are reserved by us. You may not use the Service in any way that is not expressly authorized by these Terms.
2.5 Geographic Availability
The Service is intended for use in regions where it is officially made available. If you access the Service from a region where it is not officially released, you do so at your own risk and are responsible for complying with all applicable local laws.
3. Your Account
3.1 Account Registration
You may register for an account by providing the required information directly within the App, or by logging in through a third-party platform account such as Google. You agree to provide accurate and complete information during registration. The Service is not available to anyone under 18.
3.2 Account Security
You are responsible for keeping your account credentials secure and for all activities that occur under your account. Do not share your password or transfer your account to others. If you suspect unauthorized access, contact us immediately at longtianli37@gmail.com.
3.3 Account Deletion
You may delete your account at any time through the App (go to Settings > Account Deletion ) or by contacting us at longtianli37@gmail.com. Once deleted, your account and associated data cannot be recovered, except where we are required by law to retain certain information.
3.4 Account Suspension
We may suspend or terminate your account if you violate these Terms or applicable laws, or if your conduct poses a risk to our community. We may take such action without prior notice.
4. Your Privacy
Your privacy is important to us. We encourage you to review our Privacy Policy, which explains how we collect, use, store, and protect your personal information when you use the Service. By using ChatMate, you agree to our data practices as described in the Privacy Policy.
5. User Content and Conduct
5.1 User Content
You are solely responsible for any content you create, post, share, or transmit through the Service, including but not limited to text, images, videos, audio, profile information, and any other materials you contribute ("User Content").
When you post User Content, you grant us a non-exclusive, royalty-free, worldwide license to use, store, reproduce, modify, and display that content as necessary to operate, provide, and improve the Service. This license ends when you delete the content or your account, except where the content has been shared with others and they have not deleted it.
You represent and warrant that:
• You are the creator and owner of your User Content, or you have obtained all necessary rights, licenses, and permissions to post it
• Your User Content does not infringe, misappropriate, or violate the intellectual property, privacy, or publicity rights of any third party
• Your User Content is accurate and not misleading
You may not post any User Content that:
• Is unlawful, defamatory, obscene, pornographic, or sexually explicit
• Promotes violence, self-harm, or illegal activities
• Contains hate speech or discriminates against others based on race, ethnicity, nationality, gender, sexual orientation, religion, disability, or any other protected characteristic
• Harasses, bullies, threatens, or intimidates any person or group
• Depicts, involves, or exploits minors in any inappropriate manner
• Contains personal contact information such as phone numbers, email addresses, or home addresses (except where specifically requested by the Service)
• Is false, misleading, or deceptive
We reserve the right, but are not obligated, to review, filter, or remove any User Content that we believe violates these Terms or is otherwise harmful to our community. We do not endorse or guarantee the accuracy or reliability of any User Content posted by other users, and you rely on such content at your own risk.
5.2 User Conduct
You agree to use the Service in a lawful, respectful, and responsible manner. When using ChatMate, you must not:
• Impersonate any person or entity, or misrepresent your identity or affiliation
• Use another user's account without permission or create fake accounts
• Bypass, disable, or interfere with any security features of the Service
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Use automated systems (bots, crawlers, scrapers) to collect data from the Service
• Transmit viruses, malware, or any other harmful code
• Harass, bully, stalk, or intimidate other users
• Collect or solicit personal information of other users without their consent
• Use the Service for any unlawful purpose or unauthorized commercial activities
• Facilitate or encourage any of the above prohibited conduct
We reserve the right to investigate and take appropriate action against any user who violates these provisions, which may include issuing warnings, removing content, suspending access, or terminating accounts, with or without prior notice.
5.3 Interactions with Other Users
You are solely responsible for your interactions with other users on the Service. While we strive to maintain a safe and respectful environment, we do not conduct background checks on users and cannot guarantee the identity, conduct, or intentions of any user.
When using ChatMate, please exercise caution in all interactions, particularly if you decide to communicate outside the Service or meet in person. You should never share financial information (such as credit card or bank account details) or send money to other users.
We reserve the right, but have no obligation, to monitor disputes between users and may take appropriate action as we deem necessary.
5.4 Reporting Violations
If you encounter any content or behavior that you believe violates these Terms, including inappropriate content, harassment, or conduct that endangers the safety of our community, please report it to us through the in-app customer support channel or via email at longtianli37@gmail.com. We will review your report in a timely manner and take appropriate action, which may include removing content, restricting access, or terminating accounts of users found to be in violation.
6. Intellectual Property Rights
All intellectual property rights in and to the Service, including but not limited to software, code, graphics, logos, text, images, and audio, are owned by us or our licensors. You are granted a personal, limited, non-exclusive, and revocable license to use the Service for your personal, non-commercial purposes. All rights not expressly granted to you are reserved by us.
You may not copy, modify, reverse engineer, or create derivative works based on the Service, nor may you remove or alter any proprietary notices or use our branding without our prior written consent.
By posting User Content on the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and display that content solely to operate and improve the Service. This license ends when you delete the content or your account.
If you believe any content on the Service infringes your copyright, please contact us at longtianli37@gmail.com with a description of the copyrighted work, the location of the infringing material, your contact information, and a statement of good faith belief that the use is unauthorized. We will respond to valid complaints and may terminate accounts of repeat infringers.
7. Purchases and Payments
7.1 In-App Purchases
We offer virtual items and other paid content that you may purchase within the App. Before you complete any purchase, the price will be clearly displayed. All payments are processed through third-party platforms, such as the Google Play Store, and are subject to their applicable terms and payment policies. We do not handle or store your payment card details directly.
7.2 Virtual Items
Any virtual items you purchase, including but not limited to coins, are for use solely within the Service and have no cash value. These virtual items cannot be exchanged for real currency, transferred to other users, or redeemed for any monetary value.
7.3 Refunds
All purchases made through the Service are final and non-refundable, except where required by applicable law. We do not offer refunds for change of mind or if you simply no longer wish to use the purchased items. Because we provide immediate access to purchased content upon confirmation of payment, you acknowledge that you are not entitled to a refund once the purchase is completed, unless required by law or we determine in our sole discretion that exceptional circumstances warrant a refund. This does not affect any statutory rights you may have under applicable consumer protection laws.
7.4 Changes to Paid Services
We reserve the right to modify, suspend, or discontinue any paid features or virtual items at any time. If we do so, we will make reasonable efforts to notify you in advance. Please note that virtual items are provided for use within the Service and do not constitute property of any kind. In the event that your account is suspended or terminated for violation of these Terms, any purchased virtual items or paid services will be lost without refund or compensation.
8. Disclaimer and Limitation of Liability
8.1 Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties, express or implied, regarding the Service, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components, or that any defects will be corrected.
Your use of the Service is at your own risk. We are not responsible for any content posted by users, nor do we endorse or guarantee the accuracy or reliability of any user-generated content.
8.2 Limitation of Liability
To the maximum extent permitted by law, we and our affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use the Service, even if we have been advised of the possibility of such damages.
In no event shall our total liability to you for any claims arising out of or relating to these Terms or the Service exceed the amount you have paid to us, if any, during the six months prior to the claim. This limitation applies regardless of the legal theory under which the claim is brought.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by applicable law.
8.3 Indemnity
You agree to indemnify and hold us harmless from any claims, liabilities, or expenses (including legal fees) arising out of your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
We reserve the right to assume the exclusive defense of any matter for which you are required to indemnify us, and you agree to cooperate with such defense. You may not settle any matter without our prior written consent.
9. Terminating Services
9.1 Termination by You
You may terminate your account at any time by following the account deletion process described in Section 3.3, or by contacting us at longtianli37@gmail.com. Upon termination, your account and associated data will be deleted or anonymized in accordance with our Privacy Policy.
9.2 Termination by Us
We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, with or without notice, if:
• You violate these Terms or any applicable laws
• You engage in fraudulent, abusive, or illegal activities
• We are required to do so by law
We discontinue the Service or determine that continued provision is no longer commercially viable
9.3 Effect of Termination
Upon termination, your right to use the Service will cease immediately. Any provisions of these Terms that by their nature should survive termination—including Intellectual Property, Disclaimer and Limitation of Liability, Indemnity, and Governing Law—shall remain in effect.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where we are established. Any dispute arising out of or in connection with these Terms shall be submitted to the competent courts in that jurisdiction.
11. Contact Us
If you have any questions, feedback, or concerns regarding this Agreement, please contact us at: longtianli37@gmail.com.